Welcome to the TripOffbeat.com website (the “Website”). The terms "we", "us", "Company", " TripOffbeat.com" and "TripOffbeat.in" refers to one of the two firms - Ambre Enterprises, AND ToB Holidays having their office at 202, F13/11, DLF 1, Gurugram, India, their affiliates and/or their respective suppliers and providers ("TripOffbeat.com"), and "you" refers to the individual person creating an account with us and/or the customer booking a reservation though us directly through this website, or indirectly through any of our affiliates through whom we provide services. This Website is offered to you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the reservation is made. All use of your account by you and utilization by us of the information related to your account together with reservations you book through us are subject to the following terms, conditions and notices. Your use of this website constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorized to use this website. TripOffbeat.com may extend the benefit of the arrangements in this agreement to its affiliates which offer an online travel service under the TripOffbeat.com name in India.


PERSONAL AND NONCOMMERCIAL USE LIMITATION

This website is for your personal and non-commercial use. The content and information on this website (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to TripOffbeat.com or its suppliers and providers. Accordingly, as a condition of using this website, you agree not to use this website or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this website, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this website. In addition, whether or not you have a commercial purpose, you agree not to:

  • access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of TripOffbeat.com.;
  • violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;
  • take any action that imposes, or may impose, in the discretion of TripOffbeat.com, an unreasonable or disproportionately large load on the TripOffbeat.com infrastructure; or
  • deep-link to any portion of this website (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of TripOffbeat.com

Security Deposits

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LIABILITY DISCLAIMER

NOTHING IN THIS AGREEMENT SHALL, NOR SHALL BE DEEMED, TO LIMIT OR EXCLUDE OUR LIABILITY FOR OUR FRAUD NOR FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, TripOffbeat.com AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO HOTEL AND OTHER SUPPLIER PHOTOGRAPHS, HOTEL PROPERTY, CRUISE, AUTOMOBILE AND OTHER PRODUCT DESCRIPTIONS AND LISTS OF HOTEL AMENITIES AND OTHER PRODUCT DESCRIPTIONS DISPLAYED ON THIS WEBSITE, MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND TripOffbeat.com AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.

TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY TripOffbeat.com OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TripOffbeat.com,

THE CARRIERS, HOTELS AND OTHER SUPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR TripOffbeat.com ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF TripOffbeat.com OR ITS AFFILIATES. TripOffbeat.com AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. TripOffbeat.com AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

INDEMNIFICATION

You agree to defend and indemnify TripOffbeat.com, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:

  • you or on your behalf in excess of the liability described above; or
  • by third parties as a result of
  • your breach of this agreement or the documents referenced herein;
  • your violation of any law or the rights of a third party; or
  • your use of this website.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

LINKS TO THIRD-PARTY SITES

This website may contain hyperlinks to websites operated by parties other than TripOffbeat.com. Such hyperlinks are provided for your reference only. TripOffbeat.com does not control such websites and is not responsible for their contents or your use of them. TripOffbeat.com's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that is made available to download from this website ("Software") is the copyrighted work of TripOffbeat.com, its affiliates, and/or their suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that is made available to download from this website ("Software") is the copyrighted work of TripOffbeat.com, its affiliates, and/or their suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.

For any Software not accompanied by a License Agreement, TripOffbeat.com hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using this website in accordance with these terms and conditions and for no other purpose.Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this website, is owned by TripOffbeat.com, its affiliates, and/or their suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

IN NO EVENT SHALL TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TripOffbeat.com, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

You acknowledge that the Software and any accompanying documentation and/or technical information are subject to applicable export control laws and regulations of the India and USA. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to India and USA export restrictions.

Conditions of use for discount codes Discount codes ("Coupons") may be applied to pre-paid hotel bookings, excluding bookings at non-participating hotels whose list will be made available along with each specific Coupon.

Participating hotels are subject to change at any time.

Coupons with a discount in a specific currency (e.g. INR 1000 off) cannot be used for bookings paid for in a different currency. If the discount is based on a percentage (e.g. 10% off), in case of booking of multiple rooms (i.e., when you books 2 or more rooms in the same booking) the discount only applies to the price of the first room included in the booking request.

For specific restrictions on use of Coupons please see the relevant Coupon communication. Only one Coupon per booking may be used. Usual booking terms and conditions apply and all bookings are subject to availability. Coupons cannot be sold or transferred.

All taxes, fees, charges, and surcharges are applicable to reservations made using Coupons. These charges must be paid at the time of the reservation or directly at the hotel and are your responsibility. Coupons have value only when redeemed in accordance with all terms and conditions of the offer. Coupons cannot be returned for cash or its equivalent.

Single-use Coupons will be deemed fully used once a qualifying reservation has been made and will not be returned or replaced and there will be no refund if a Coupon is redeemed in part. Multiple-use Coupons will be deemed fully used in accordance with the restrictions set out in the individual Coupon terms and conditions.

If the travel stay dates are changed after the use of a Coupon, then that Coupon will not apply to the changed travel schedule. Coupons may not be used for any previously purchased reservation.

Coupons cannot be used by travel agencies affiliated to the TripOffbeat.com travel agency program.

TripOffbeat.com reserves the right to vary these conditions of use or to withdraw Coupons at any time.

TERMS, CONDITIONS AND WARRANTIES

Tax Recovery Charge

The tax charge on TripOffbeat.com Special Internet Rate hotel transactions is a recovery of all applicable transaction taxes (e.g. GST, sales and use, occupancy, room tax, excise tax, value added tax, etc.) that TripOffbeat.com pays to the vendors (e.g. hotels, etc.) in connection with your travel arrangements.

TripOffbeat.com is not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to TripOffbeat.com and TripOffbeat.com remits such tax directly to the vendor. TripOffbeat.com is not a co-vendor associated with the vendor with whom we book or reserve our customer's travel arrangements.

TripOffbeat.com is not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to TripOffbeat.com and TripOffbeat.com remits such tax directly to the vendor. TripOffbeat.com is not a co-vendor associated with the vendor with whom we book or reserve our customer's travel arrangements.

Taxability and the appropriate tax rate vary greatly by location. TripOffbeat.com's actual tax cost paid to the vendor may vary from the tax recovery charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel, automobile, etc. by our customer.

Service Fee

These fees cover the costs incurred by TripOffbeat.com in servicing your travel reservation.

PAY NOW ONLINE OR PAY LATER AT HOTEL DETAILS

With certain hotels, you may be presented with the option to pay online immediately or to pay later at the hotel itself. If you select the option to pay online immediately, you will be charged by the Company the amount in the currency that you select immediately. If you select to pay later at the hotel itself, the hotel will charge you in the local currency of the relevant hotel at the time of your stay. Tax rates and foreign exchange rates could change in the time between booking and stay. You shall provide the details of your payment card and the supplier or the Company will often have to verify: (i) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the supplier) and, (ii) the availability of funds on the payment card (to be confirmed by the bank issuing your credit card). TripOffbeat.com reserves the right to cancel your booking if full payment is not received in a timely fashion (please see Supplier Rules and Restrictions).

PRICES

The price of the travel services will be as quoted on the website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite TripOffbeat.com’s best efforts, some of the travel services listed on the website may be incorrectly priced. TripOffbeat.COM EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. TripOffbeat.com is under no obligation to provide travel services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking

HOW WE DISPLAY PRODUCTS AND SERVICES ON TripOffbeat.COM

Travelers have many options on TripOffbeat.com to help them find the perfect hotel. The “sort” settings allow travellers to order search results to their preference, whether based on price, verified review score, or other criteria. The “filter” settings also allow travellers to include or exclude various options to suit their travel needs. If no options are selected, TripOffbeat.com may show a range of relevant options in the search results, based on the criteria outlined below.

In our default sort of our “Favourites or Recommended or Featured or Most Relevant or alike categorization”, the sort order reflects the relevance of properties to your search criteria, as we want to make sure you are able to quickly and easily find the offer that is right for you. We measure relevance by taking into account factors like a property’s location, its review scores, the popularity of the property (measured by how many travellers on our sites make bookings at that property), the quality of the content provided by the property, and the competitiveness of the property’s rates and availability, all relative to other properties meeting your chosen search criteria. The compensation which a property pays us for bookings made through our sites is also sometimes a factor for the relative ranking of properties with similar offers, based on the relevance factors described above. On our non-default sorts (e.g., by price or by star rating), properties with similar results will be ordered based on the factors above.

Additionally, TripOffbeat.com continually optimizes our service to provide the best experience to travellers. Accordingly, we may test different default sort order algorithms from time to time.

CHANGES OR CANCELLATIONS

You can change or cancel your lodging booking either online under your Reservations when signed into your TripOffbeat.com account, or by calling our customer services number on your vouchers or at TripOffbeat.com website.

Subject to respective availability, You can change your guest name, bed type, smoking preference, special requests, accessibility options, room type, number of guests and travel dates at no charge to you by TripOffbeat.com. Lodging suppliers may impose other change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email for details.

You agree to pay any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

In the event that a hotel is unable to honor your booking, TripOffbeat.com will not be liable for any cost incurred due to relocation.

If you do not show for the first night of your reservation but plan to check-in for subsequent nights in the reservation, you must confirm the reservation with TripOffbeat.com no later than the original date of check-in to prevent cancellation of the whole booking. If you do not confirm the booking changes with TripOffbeat.com the whole booking may be cancelled and refunds will only be due to you in line with the Rules and Restrictions of the particular hotel, as notified in the booking process. If booking vouchers issued to You by TripOffbeat.com do not mention the rules and restrictions of particular hotel explicitly, then the general Policy of Cancellation and Refund of TripOffbeat.com will apply.

These terms and conditions may not be changed by any unauthorized person, including employees of TripOffbeat.com.

ACCEPTABLE PAYMENT METHODS

By booking with TripOffbeat.com, you authorize the Company or the hotel to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.

We accept many payment methods including the following: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment; and (iv) Indian Bank Debit Cards issued by an Indian bank.

In order to enhance Customer Experience with Flexibility and Security, the Company may add, delete or modify the payment methods available at TripOffbeat.com or in Offline booking methods from time-to-time without any advance notice to You. You will not be asked to provide your online banking user name or password to the Company (“Account Access Data”). The Company does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data.

Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction. Net Banking Payment, Indian Bank Debit Cards, and Cash Cards may not be used when booking and paying for such travel through our offline booking methods including over phone.

Credit Card

  • Credit cards with MasterCard or Visa branding may be used when booking online or through a payment gateway link subsequent to booking by phone through our call centers. DO NOT SHARE YOUR CREDIT CARD DETAILS WITH US.
  • Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.
  • The recording and billing of account activity on your credit card is handled solely by your card issuer.

International Debit Card:

  • International debit cards may be used when online booking or through a payment gateway link subsequent to booking by phone through our call centers, provided your card issuer permits use of a debit card for online or phone transactions. DO NOT SHARE YOUR DEBIT CARD DETAILS WITH US.
  • Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.
  • Once payment has been authorized it may appear in your account activity within a few days; however, the length of time required for the deduction of funds and recording of account activity is determined by your bank or card issuer.

Additional Terms and Conditions Applicable to Net Banking Payment and Indian Bank Debit Cards Cards (together, “Local Payment Methods”):

General Terms and Conditions.

  • When you use a Local Payment Method to make payment, you must authenticate and approve payment directly on your financial institution’s website. Upon logging into your account with the applicable Local Payment Methods, you will see the amount you transacted on our Website and you must confirm and authorize the payment for our services. Upon completing approval, you will either be redirected back to our Website, or you must follow the prompts on your financial institution’s website to return to our Website, in order to successfully complete the payment process. We will promptly generate an electronic mail (“email”) notification to the email address you provided confirming the details of your itinerary. TRIPOFFBEAT.COM shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of TRIPOFFBEAT.COM including without limitation a break down in your internet connection.
  • Price and availability is not guaranteed until the booking is confirmed.
  • If you fail to return to our Website or do not complete the payment process within 20 minutes, your booking will be unsuccessful and your itinerary will be cancelled. We may generate an email notification to the email address you provided that the booking was unsuccessful. TRIPOFFBEAT.COM shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of TRIPOFFBEAT.COM including without limitation a break down in your internet connection.
  • CCAVENUE, PayUMoney and ICICI Bank (“Payment Gateway”) have been authorized to process online payment transactions on behalf of TRIPOFFBEAT.COM. The used payment gateway will appear as the merchant name associated with your transaction and on the statement provided by your financial institution.
  • Your financial institution may impose an additional fee or other charges to use their payment services (“Payment Servicing Fees”), and you are solely responsible for payment for any and all such Payment Servicing Fees. TRIPOFFBEAT.COM does not determine or assess such Payment Servicing Fees.
  • Payment Servicing Fees, if any, are not included in the purchase price displayed on your itinerary or the receipts provided by TRIPOFFBEAT.COM.
  • If payment is completed, but the booking is not confirmed by us, your funds will not be sent to TRIPOFFBEAT.COM. Instead, the used payment gateway will hold the funds and we will request them to return such funds to the originating source.
  • Making a successful payment is not a contract, and TRIPOFFBEAT.COM makes no guarantee that the travel service or product will continue to be available or be available at the same price in the event a booking is not confirmed.
  • TRIPOFFBEAT.COM shall have no obligation to replace the unconfirmed booking, accept another booking in lieu of the unconfirmed booking, or to compensate you for such unconfirmed booking. Any subsequent bookings will be treated as a new transaction and will require a new and separate payment. No booking information will be carried over from any previous itinerary. No payment made for a prior unsuccessful booking can be applied towards your new booking.
  • In the event modification of an existing booking for which payment was made results in the need to collect additional funds (for example, a rate increase in a hotel room whether such room was booked alone or in a package), payment for any such additional funds may need to be made by payment mode suggested by TRIPOFFBEAT.COM at its discretion including but not limited to pay directly at Hotel, regardless of the original form of payment for such booking.

Refunds:

  • Refunded amounts are generally returned within 3 – 7 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.
  • Refunds limited to 1 per booking. If your travel arrangements are subject to more than one change, it may be necessary to cancel the entire booking; any eligible refunds will be sent to your financial institution to credit your account in accordance with its policies. Rebooking your travel will require a new and separate payment.
  • The Company has no obligation to issue refunds if: (i) The Company received payment ninety (90) or more days prior to our receipt of the refund request for a booking transaction; (ii) the purchase requires more than one refund or credit; (iii) in response to a disputed booking appearing on your statement from your financial institution, your financial institution issues you a refund for the disputed booking transaction and sends the Company a charge back on the transaction (a charge back reverses the payment you made to the Company for the refunded transaction); (iv) the booking is for non-refundable travel products or services; (v) you cannot provide us with full and accurate information required to complete the refund or credit; (vi) the refund request has already processed through the used Payment Gateway but has not yet applied to the originating source of the payment; (vii) the refund request directs the Company to issue the refund to a different financial institution than the source where the original payment was received; or (viii) the Company did not receive the payment for which the refund request is made due to force majeure or other causes beyond our direct control.
  • Refunds requiring special handling may result in a delayed return of the funds:
  • In the event a refund cannot be handled within standard refund protocols or to process a refund after 90 days, you may be asked to supply additional information and to provide documentation of the original charge. Information disclosed to TRIPOFFBEAT.COM for the purposes of processing a customer refund will be protected in accordance with our current Privacy Policy. http://www.tripoffbeat.com/policies
  • TRAVEL DESTINATIONS

    Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. TripOffbeat.com urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the national foreign office of your country.

    BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, TRIPOFFBEAT.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

    MODIFICATION OF THESE TERMS AND CONDITIONS

    TripOffbeat.com reserves the right to change the terms, conditions, and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of this website and its facilities.

    GENERAL

    This agreement is governed by the laws of India. You hereby consent to the exclusive jurisdiction and venue of courts in Gurugram, Haryana, India, in all disputes arising out of or relating to the use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

    You agree that no joint venture, partnership, employment, or agency relationship exists between you and TripOffbeat.com as a result of this agreement or use of this website.

    TripOffbeat.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of TripOffbeat.com's right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by TripOffbeat.com with respect to such use.

    If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

    This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and TripOffbeat.com with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and TripOffbeat.com with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

    Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

    Any rights not expressly granted herein are reserved.

USE OF THE WEBSITE

The Website is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of this website by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of this website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse, suspicious activity, signs of fraud, or abuse of the travel services reservation facilities of this website may result in TripOffbeat.com cancelling any bookings associated with your name, email address, or account, and closing any associated TripOffbeat.com accounts. If you have conducted any fraudulent activity, TripOffbeat.com reserves the right to take any necessary legal action and you may be liable for monetary losses to TripOffbeat.com, including litigation costs and damages. To contest the cancellation of a booking, or freezing or closure of an account, please contact customer service.

SUPPLIER RULES AND RESTRICTIONS

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in TripOffbeat.com debiting your account for any costs TripOffbeat.com incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website.

GROUP BOOKINGS

You may not book more than 8 rooms online for the same hotel/stay dates. If we determine that you have booked more than 8 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 9 or more rooms, you must contact TripOffbeat’s group travel specialists by phone or by filling out the group travel form online. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non-refundable deposit.

LONG STAY BOOKINGS

You may not book more than 28 nights online for the same hotel. If we determine that you have booked more than 28 nights in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 29 nights or more, you must contact TripOffbeat.com’s long stay travel specialists by phone or by filling out the long stay travel form online. One of our long stay travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non-refundable deposit.

CURRENCY CONVERTER

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the Currency Converter for the day that currency was last updated. The information supplied by this application is believed to be accurate, but TripOffbeat.com, its affiliates, and/or their suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, TripOffbeat.com advises the customer to consult a qualified professional to verify the accuracy of the currency rates. TripOffbeat.com, its affiliates, and/or their suppliers do not authorize the use of this information for any purpose other than personal use and prohibit to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.

USER REVIEWS, COMMENTS, PHOTOS AND CONTENT

TripOffbeat.com may display reviews, comments, photos and other material in relation to hotels as well as other holiday and travel experiences ("Reviews"). TripOffbeat.com may also offer a facility allowing users of this website to post Reviews ("User Reviews"). You disclaim any proprietary rights you may have in such User Reviews, and the same may be freely used, copied, distributed and made available in any medium and in any form by TripOffbeat.com or its affiliates without your permission. Where this posting facility is offered, you expressly agree only to submit User Reviews that are appropriate to that service, complying with these terms and conditions and also any accompanying guidelines made available on this website. You grant TripOffbeat.com and its subsidiaries and corporate affiliates (collectively, the " TripOffbeat.com Companies") and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the " TripOffbeat.com Affiliates"), a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such User Reviews throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such User Reviews. You acknowledge that the TripOffbeat.com Companies may choose to provide attribution of your User Reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such User Reviews may be shared with our supplier partners. You further grant the TripOffbeat.com Companies the right to pursue at law any person or entity that violates your or the TripOffbeat.com Companies' rights in the User Reviews by a breach of these Terms of Use. You acknowledge and agree that User Reviews are non-confidential and non-proprietary. You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your User Reviews and agree that you have no objection to the publication, use, modification, deletion or exploitation of your User Reviews by us, the TripOffbeat.com Affiliates or any of our partners or licensees.

Specifically, by using such a service, you represent and warrant that:
  • you own or otherwise control all of the rights to the User Reviews that you post;
  • as at the date of posting, the User Reviews submitted are accurate;
  • User Reviews that you supply do not breach any TripOffbeat.com terms and conditions of use, guidelines or policies (as applicable from time to time);
  • you will not intentionally or recklessly post information that could cause injury or offend any person or their business and in particular: you will not post any comments, information or material that is untrue; malicious; defamatory; abusive; obscene or could reasonably be taken as such;
  • you will not act in any way to deceive or mislead and will not engage in or encourage any fraudulent or illegal activity;
  • you will not to post or distribute any information or material that is owned by any third party without the express written consent of such party to do so;
  • ·

    All photos submitted are subject to our photo submission guidelines

    We draw your attention to the fact that the reviews displayed on this web page originate from verified users who stayed in a hotel booked on TripOffbeat.com or on the website of other brands of the Company. TripOffbeat.com claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through our sites.

    TripOffbeat.com does not edit Reviews or User Reviews submitted and to the fullest extent permitted by law will not be in any way responsible or liable for such Reviews or User Reviews or their subsequent posting, use or distribution. In addition, TripOffbeat.com does not verify, endorse or approve the views or comments expressed in any Reviews or User Reviews which are the personal views of the individuals submitting them. Any decisions made on the basis of reviews or comments appearing on the service are taken at your own risk. From time to time TripOffbeat.com may offer customers incentives to leave User Reviews (i.e. discount coupon, entry into prize draws etc.). It is important to us that User Reviews are impartial and honest; these incentives will be available to customers regardless of whether the User Review is positive or negative.

    TripOffbeat.com reserves the right for any reason in its sole discretion to refuse to post or remove (without notice) any Reviews or User Reviews. Amongst other things, this includes situations where TripOffbeat.com receives a third party complaint and/or has reason to believe that there has been a breach of these terms and conditions.

    If you have a complaint about any reviews, comments or material posted on this website you should put such complaint in writing (giving as much information as possible about the circumstances) to: reachus(at)TripOffbeat.com.

    Note that TripOffbeat.com reserves the right to ask for further information in relation to nature of such complaint and, if necessary, may ask you to verify your identify.

    Photo Submission Guidelines

    Any photos you submit must be:

    • On topic – All photos must be relevant to accommodation, restaurant, location, or general travel experiences.
    • Community/family friendly –
    • Do not submit any photos or materials that are illegal, obscene, pornographic, profane, vulgar, offensive or insulting.
    • Do not submit photos or materials that invade the privacy or violate any personal right of any person or entity.
    • Do not submit photos or information about children or any third parties without their consent (or their parent’s consent in the case a of a child under 13 years of age).
    • Children under 13 may not submit photos or other materials.
    • Original – You may only submit your own photos. Do not submit photos from any other source (personal or commercial). Do not submit photos that infringe the copyright, trademark, or other property right of any third party.
    • Non-commercial – Do not submit photos that include logos, branding, promotional material, or any other content intended for commercial purposes.
    • No harmful files – Do not submit photos that contain viruses or other harmful code that is either intended or may result in damage to the computers and systems of TripOffbeat.com and/or those using it.

    File properties: No individual photo may exceed 5MB file size. Photos submitted must be .jpg, .bmp, .gif or .png format.

NOTICE OF INFRINGING MATERIAL

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages.

  • A clear identification of the copyrighted work you claim was infringed.
  • A clear identification of the material your claim is infringing is on the Website, such as a link to the infringing material.
  • Your address, email address and telephone number.
  • A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
  • A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
  • A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may send us your notice by email to reachus(at)tripoffbeat.com

ACCOUNT TERMINATION

In accordance with the applicable laws, TripOffbeat.com has adopted a policy of terminating, in appropriate circumstances and at TripOffbeat.com’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. TripOffbeat.com may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.

COUNTER-NOTIFICATION

TripOffbeat.com does not tolerate false claims of copyright infringement. If you believe that content that you posted to our site was mistakenly removed due to a false claim of copyright infringement, then you can email us. When we receive a properly completed counter notification, we will forward it to the complaining rights owner. We’d restore your content if the rights owner does not file a court action against you.

To file a counter notification with us, you must provide a written communication by e-mail that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys' fees) if you materially misrepresent that content is not infringing the copyrights of others. If you are not sure whether certain material infringes the copyrights of others, then we suggest that you first seek legal counsel.

To expedite our ability to process your counter notification, please send us your notification using the following format:

  • Identify the specific content that was removed or disabled by mistake. Indicate where that content appeared on TripOffbeat.com’s site. Please provide the URL address if possible.
  • Provide your name, mailing address, telephone number, email address, and a statement that you consent to the jurisdiction of Gurugram, India courts, and that you will accept service of process from the party who reported your content, or that party’s agent.
  • Include the following statement: "I swear, under penalty of perjury, that I have a good faith belief that the content identified above was removed or disabled as a result of a mistake or misidentification.”
  • Sign the email and send to us.

Privacy Policy

This Privacy Policy for TripOffbeat.com applies to any information provided or collected through this TripOffbeat.com website (“TripOffbeat.com”, “we”, or “us”).

We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein. If you do not agree with the practices described in this policy please do not use this website or submit your personal information to us.

What information we collect from you

In General. We receive and store any information you enter on our website or give us in any other online/offline way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences. You can choose not to provide information to us, but in general most of the information we request from you is required in order for you reserve a hotel, register as a member; book travel; complete a traveller profile; participate in a survey or a contest; or initiate other transactions on our website or offline.

Travel Companion Information. When you make a reservation for someone else through this website or any other online/offline way, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Information from Other Sources. We also may periodically lawfully obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we may collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information are helping customize your user experience and inhibiting fraud.

Social Media. If you make use of any TripOffbeat.com social media features, either on our website, or otherwise through a social media provider, we may access information about you via that social media provider in accordance with their policies. For example, we may offer the option to register with our website via the “Facebook Connect” feature, allowing you to register with our website using your Facebook account data without entering the required data manually on our webpage. When using a social media feature and if you have chosen to include it in your social media account, we may access information such as your name, profile picture, gender, birthday, email address, town or district and any other information you have chosen to make available. Depending on the privacy settings of you and your friends, we may access information that you provide to a social media provider regarding your respective locations (“Location Data”) to provide you with relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings for that social media provider. We may also access information from social media providers about your use of an App that we may run on their website.

How we use your information

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) through our secure payment gateway partners for the purpose of completing the hotel reservations you make on our website or through an App. We use other information about you for the following general purposes so long as you have given your consent: to provide you with the products and services you request; to provide you with your hotel booking confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, website and our Apps; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website or our Apps; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Email Communications. We want to make it easy for you to take advantage of travel-related opportunities on our website and through our Apps. One way we do this is by sending you email messages that contain information about your hotel related interests if you consented to receiving email marketing communications. Where legally required, we will abide by existing publicly available opt-out lists when sending you marketing communications. For example, if you search for a hotel in Rajasthan on our website but choose not to book a hotel, we may send you an email message telling you about our special deals for hotels in Rajasthan. We believe these email messages will provide you with useful information about travel-related special offers available through our website and our Apps. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.


Please review “Your choices with respect to the collection and use of your information” below.

With whom we share your information


With your consent, we may share your information with the following entities:

Suppliers such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. All services provided by a third party are described as such. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this website or any App. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit. While we may share anonymous reviews with our hotel suppliers, we may also share reviewer names or contact information unless you have explicitly told us that we cannot. Irrespective, we are not responsible for the hotel deducing your identity from the content of your review and contacting you directly.

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing or distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or our Apps or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They have their own internal data security practices. Please note that these third party service providers may be established in countries that might not offer a level of protection for your personal information that is equivalent to the one offered in your country of residence. However, we will endeavor to protect all personal information we collect from you in accordance with our internal data protection standards.

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website or through our Apps. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring websites if you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We encourage you to review the privacy policies of any website that referred you here.

• Companies within our corporate family. We may share your personal information with our affiliated companies within the Ambre Enterprises family. This sharing enables us to provide you, with information about products and services, both travel-related and other, which we believe might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

Social media providers. When you access certain TripOffbeat.com social media features through our website or Apps, you are sharing information with the social media provider (such as Facebook) and the information you share will be governed by their privacy policies (including that we may access such information via the social media provider). You may be able to modify your privacy settings for these social media providers. Please consult the privacy policy of the relevant social media provider for further information. If you connect your TripOffbeat.com account to a social media provider, such as through “Facebook Connect”, we may make available on that social media provider information related to your use of TripOffbeat.com, such as TripOffbeat.com Rewards loyalty credits you receive and reviews posted by you on TripOffbeat.com. Such information may be published on that social media provider’s websites or services. Information made available on the social media provider will be attributed to the social media provider account to which your TripOffbeat.com account is connected. You may choose to disable automatic publishing by the social media provider of such information by editing your privacy settings for that social media provider. We will not provide any other social media provider with access to your TripOffbeat.com account information. If you connect your TripOffbeat.com account to a social media provider, we may also share your user name and your profile picture from that social media provider to other TripOffbeat.com members. You may choose to disable such sharing of information by editing your privacy settings on that social media provider.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company, this website or our Apps, our customers, or others; and in connection with our Terms of Service and other agreements.
• Where we believe that it is necessary to prevent or lessen a serious and imminent threat to somebody’s life or health.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Please note that these third parties may be established in countries that might not offer a level of protection for your personal information that is equivalent to the one offered in your country of residence. However, we will endeavor to protect all personal information we collect from you in accordance with strict data protection standards.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How you can access and/or correct your information

If you are a registered user, you can access, print, correct and update your contact information by visiting this website’s Account section. You can close your account by contacting us at our email address. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time.

By providing your personal information to us through this website or any App, you accept that we may retain your information. We may continue to process account-related information in order to fulfill our legitimate business objectives, to comply with our legal and regulatory obligations, and for historical record and analytical purposes. We employ robust technical measures within our technical reach to prevent unauthorized access to account information.

If you do not hold an account with us or wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete or modify the information that we hold about you by emailing us. You can also contact us to request an explanation as to how we process your information, and you may revoke the consent to the processing of your information provided when accepting this Privacy Policy by sending an email to the address listed below.

Your choices with respect to the collection and use of your information

• As discussed above, you can choose not to provide us with any information, although it may be needed to book your hotel or to take advantage of certain features offered on this website or our Apps.

• You also can add or update information and close your account as described above.

• When you register as a member, you will be given a choice as to whether you want to receive email messages from us about special offers as well as email messages about products and services of selected third parties. As a registered member, you can modify your choice at any time by emailing us. Whether registered as a member or not, you will also be given the opportunity to unsubscribe from commercial messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements and administrative messages, relating either to your account or to your transactions, without offering you the opportunity to opt out of receiving them.

• You may have to provide a mobile number on our website in order to receive your hotel confirmation details.

Cookies and other technologies

Cookies are small text files that are placed on your computer or mobile device when you visit almost all websites. Cookies do not recognize you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website, to provide us with analytics information that will help us improve our website generally, and to collect information about travel destinations of interest to you so that you may see travel offerings more relevant to you.

For instance, we may use cookies on our site to allow you to login without having to type your login name each time. Other cookies help us to understand what did and didn’t interest you about our website so we can provide you with features that are more relevant and useful to you next time you visit. We and some of our partners also use cookies on our site to measure the effectiveness of advertising on our site and how visitors use our site.

External links

If any part of this website or any App links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Transfer of personal information outside your country

If you are visiting our website or using our Apps from outside the India, please be aware that your information may be transferred to, stored, and processed in the India or United States, where our servers are located and our central database is operated. By providing us with your personal information or using our services or our website, you consent to the transfer of such personal information outside your country to our facilities and to those third parties with whom we share it, as described in this Privacy Policy. The data protection and other laws of the India, United States and other countries might not be as comprehensive as those in your country, but please be assured that we take all reasonable steps to ensure that your privacy is protected and that information transferred will not be used by the recipient inconsistently with applicable laws in your country.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We may notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website and/or through our Apps. If you do not agree with the handling of your information under the updated terms, please contact us using the addresses below.

How you can contact us

If you have questions about either this Privacy Policy (or your travel planning or purchases), or would like to raise a complaint, please email us or write to us at the co-ordinates given on TripOffbeat.com.

This Privacy Statement is effective as of 15/07/2017